Terms of Use and Conditions

Last Updated: 18th, Feb 2025

1. Acceptance of Terms
By accessing or using the website www.istbea.com (the “Site”), owned and operated by ISTBEA (“we,” “us,” or “our”), you agree to comply with and be bound by these Terms of Use. If you do not agree, you must refrain from using the Site. These terms apply to all visitors, customers, and users of the Site.

2. Intellectual Property Rights
2.1 Ownership
All content on the Site, including text, images, logos, trademarks, and designs, is the property of ISTBEA or its licensors and is protected under Turkish and international intellectual property laws.

2.2 Permitted Use
You may access and use the Site for personal or business purposes related to our products. Unauthorized reproduction, distribution, or modification of Site content is strictly prohibited.

3. User Responsibilities
3.1 Prohibited Actions
You agree not to:

  • Use the Site for illegal or fraudulent purposes.
  • Disrupt the Site’s functionality or security (e.g., hacking, spamming).
  • Post harmful or defamatory content.
  • Infringe on third-party rights.

3.2 Account Security
If you create an account, you are responsible for maintaining confidentiality of login credentials and for all activities under your account.

4. Purchases and Orders
4.1 Product Information
Product descriptions, pricing, and availability are subject to change without notice. We reserve the right to correct errors and cancel orders due to inaccuracies.

4.2 Payment

  • Payments are processed through secure third-party gateways.
  • Full payment is required before order fulfillment.

4.3 Shipping and Returns

  • Shipping terms (e.g., timelines, costs) will be confirmed upon order placement.
  • Returns or exchanges are subject to our Return Policy, which will be provided during purchase.

5. Disclaimers
5.1 Website Content
The Site is provided “as is.” We make no warranties regarding the accuracy, reliability, or completeness of content.

5.2 Product Use
Our pastry and bakery materials are intended for commercial use. Customers are responsible for verifying suitability for their specific applications.

6. Limitation of Liability
ISTBEA shall not be liable for:

  • Indirect, incidental, or consequential damages arising from Site use or product transactions.
  • Losses due to delays, errors, or interruptions in Site access.
  • Third-party actions (e.g., payment processors, shipping providers).

7. Termination
We reserve the right to suspend or terminate access to the Site for violations of these Terms, fraudulent activity, or any conduct harming our business interests.

8. Governing Law and Dispute Resolution
8.1 Applicable Law
These Terms are governed by Turkish law, including the Turkish Code of Obligations and the Law on the Protection of Personal Data (KVKK).

8.2 Jurisdiction
Disputes shall be resolved in the courts of Istanbul, Turkey.

9. Amendments
We may update these Terms periodically. Changes will be posted on this page with a revised “Last Updated” 18th, Feb 2025. Continued use of the Site constitutes acceptance of revised Terms.

10. Contact Information
For questions or concerns regarding these Terms, contact us at:

Address:
BİRLİK1 İŞ MERKEZİ NO.5 KAT.2 D28, BEYLİKDÜZÜ / ISTANBUL / TURKEY
Post Code: 34524

Phone:
+90 212 875 00 92
+90 554 880 0702 (WhatsApp)

Email:
sales@istbea.com
sales@pmf-tr.com

11. Miscellaneous

  • If any provision of these Terms is deemed invalid, the remaining provisions remain enforceable.
  • Our failure to enforce a right does not waive that right.

[End of Terms of Use and Conditions]